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Contacts, Links, Tools & Other Resources

Call Center

Call CenterTalk one-on-one with a representative who can help answer any of your benefits questions. Available M-F 8am-8:30pm ET.1-800-835-5095

 

Links/Tools

Waters BenefitsAccess all your personal Waters benefits information here and make elections changes.NetBenefits.com.
Medical Plan ComparisonSee how the plans stack up against each other.The Medical Plan Comparison Chart, found HERE on this site or on NetBenefits.com.
Medical Expense EstimatorEstimate the total cost you can expect for the upcoming year under both plans.During the enrollment flow on NetBenefits.com
Your Medical Claim HistoryReview which medical services and prescription drugs you used last year (as well as how much they had cost), and use this information to project what you'll need next year.www.aetna.com
Health Care Cost EstimatorEliminate potential surprises by looking up how much specific medical services and prescriptions will cost ahead of time.

When you are an Aetna member, go to www.aetna.com

Once you're logged in, click "Estimate Health Care Costs," then follow the instructions for medical or prescription drugs.

 

Contacts & Apps

Aetna

Access your Aetna Medical and Prescription Drug Plan information, including:

  • Your plan and account details (including your member ID card, current deductible, coinsurance info.
  • Claims
  • Ratings, maps and directions to Health Care Professional Network Providers
  • Network pharmacies
  • Drug costs & price comparison tools
  • Aetna customer service phone numbers
  • Your doctors' stored phone numbers

 

 

App

Install Aetna Health on your mobile device through the App Store (for iPhones and iPads), or Google Play (for Android).

Website: aetna.com

Phone Number: 1-855-643-6143

Policy Number: 870100-010-00001

BenefitHubVoluntary products, discounts, rewards and perks with BenefitHub

Website: https://waters.benefithub.com

Create an account starting with Waters Referral Code MYZ3S2.

Phone Number: 1-866-664-4621

Email: customercare@benefithub.com

Care.com for Backup Day Care and Caregiver SupportAssistance finding and paying for emergency backup day care at a facility center or in-home for your child, parent, or even your pet! This service also includes access to a vetted network for ongoing every day caregivers, plus discounts for many network facility based day care centers.Website: waters.care.com
Delta Dental

This will give you access to these details for your dental plan:

  • The network dentist search tool
  • Your coverage and claims info
  • Your member ID card
  • A tooth-brushing timer

 

 

App

Install Delta Dental on your mobile device through the App Store (for iPhones and iPads), or Google Play (for Android).

Website: www.deltadentalma.com

Phone Number: 1-800-872-0500, or 1-617-886-1234

Policy Number: 0078578

EyeMed Vision

This will give you access to these details for your vision plan:

  • Your benefits information and settings (including your ID card)
  • The network provider search tool
  • Customer Service Contacts
  • EyeMed FAQs

 

 

App

Install EyeMed on your mobile device through the App Store (for iPhones and iPads), or Google Play (for Android).

Website: www.eyemed.com

Phone Number: 1-866-804-0982

Policy Number: 9926031

Fidelity NetBenefits

 

(401(k), HSA, Equity, FSPP, FSA, RHCP, Charitable Giving)

Review details about your 401(k), stock/equity, FSA, RHCP and other personal Fidelity accounts, and even your HSA account - covering such information as:

 

  • Account balances
  • Investment details
  • Rates of return
  • Customer service phone numbers
  • Account by asset class

 

 

App

Install Fidelity NetBenefits on your mobile device through the App Store (for iPhones and iPads), or Google Play (for Android).

Website: www.NetBenefits.com

Phone Number: 1-800-835-5095

Policy Number: Waters Corp, participant’s personal identifiers

Medical Second Opinion2nd.MD, a leading virtual care service getting you the right expert care when you need it most. You can use when you or your eligible dependents are unsure about a diagnosis or need help choosing treatment, have medical questions or concerns and want a leading expert’s advice, need help finding a local expert who specializes in treating your condition or have been admitted to the hospital and want expert guidance.

App

Install Teladoc Health on your mobile device through the App Store (for iPhones and iPads), or Google Play (for Android).

Website: www.2nd.md/aetna

Phone Number: 1-866-410-8649

Policy Number: Waters Corp, participant’s personal identifiers

Life/AD&DPrudential

Website: www.prudential.com/mybenefits

Phone Number: 1-877-367-7781

Policy Number: Policy # 71319

Disability

Prudential

 

Website: www.prudential.com/mybenefits

Phone Number: 1-877-367-7781

Policy Number: Policy # 71319

Business Travel Assistance & Accident Coverage

 

International SOS – Travel Assistance or Medical Emergency

 

App

Install International SOS on your mobile device through the App Store (for iPhones and iPads), or Google Play (for Android).

Website: internationalsos.com/members

Phone Number: 215-942-8226

Policy Number: International SOS Policy# 11BTTA774539. The Business Travel Accident policy with Chubb is policy # 9906-31-65

Workplace Banking & Credit UnionsMetro Credit Union for Waters employees

Website: www.metrocu.org

Phone Number: 1-877-696-3876

Policy Number: Waters Corp, participant’s personal identifiers

Counseling and Life Solutions (formerly EAP)

Comprehensive EAP

 

 

More than a typical EAP Program for counseling, also includes concierge like services for finding daily living needs, like child or elder or pet care, house services, legal services, financial services, education opportunities, and more.

Website: my.compeap.com/o/wtc

Phone Number: 1-800-344-1011, or 1-781-863-8283

Policy Number: Waters Corp, participant’s personal identifiers

Legal Plan with MetLife

Met Life’s MetLaw Legal Plan

 

Website: www.MetLife.com/mybenefits

The password to search for the attorney network in the MetLaw program, use password MetLaw (not case sensitive)

Phone Number: 1-800-GET-MET8 (1-800-438-6388)

Policy Number: Waters Corp, participant’s personal identifiers

Personal Property Insurance (Auto/Home)BenefitHub

Website: https://waters.benefithub.com

Create an account starting with Waters Referral Code MYZ3S2.

Phone Number: 1-866-664-4621

Email: customcare@benefithub.com

Pet Insurance

BenefitHub

 

Website: https://waters.benefithub.com

Create an account starting with Waters Referral Code MYZ3S2.

Phone Number: 1-866-664-4621

Email: customcare@benefithub.com

ID Theft Protection Voluntary Products with Allstate

Identity Theft Protection with Allstate

 

Website: www.myaip.com

Phone Number: 1-800-789-2720

Policy Number: Waters Corp, participant’s personal identifiers

Voluntary Products with BenefitHubBenefitHub

Website: https://waters.benefithub.com

Create an account starting with Waters Referral Code MYZ3S2.

Phone Number: 1-866-664-4621

Email: customcare@benefithub.com

Critical Illness and Accident Insurance Voluntary Products with Colonial LifeCritical Illness Insurance and/or Accident Insurance and/or Whole Life w/ LTC

Website: www.coloniallife.com

Online Appointment Scheduler for Benefit Counselors

Phone Number: 1-833-703-1976 Employer Code 6369680

Visit: https://calendly.com/klmorris1 to view the available appointments and reserve your date and time for an individual appointment to enroll or learn more about.

Policy Number: Waters Corp, participant’s personal identifiers

College Tuition Benefit

Sage Scholars

Earn discounts to over 300 U.S. private colleges/universities.

Email: Support@SageScholars.com

Website: www.collegetuitionbenefit.com

Phone Number: 1-844-244-4086

Livongo - a Teledoc company

Diabetes and/or Hypertension Management

A diabetes and/or hypertension management program with expert coaching and resources, available at no additional cost to you, if you enroll in any of Waters medical plans.

App

Install Livongo on your mobile device through the App Store (for iPhones and iPads), or Google Play (for Android).

Website: Go.Livongo.com/WATERS/register

Phone Number: 800-945-4355

Early Symptom Intervention Program

ESI

Work station evaluations, ergonomics, physical therapy, and more.

 

Email: WatersErgo@onsitetherapysolutions.com

Phone Number: 508-482-2315

 

Flyer: Physical Therapy and Early Symptom Intervention Program

Savory Living – Healthy Eating and Nutrition Program

One hour a week, for up to 12 weeks, will change the way you think about food, forever! This is a discounted and often times even further subsidized by Waters, multi-week, on-line, on-demand educational and instructional program. Learn how to eat to achieve your goals (lose harmful belly fat, improve energy, prevent and manage disease like high blood pressure, diabetes, high cholesterol) and get relief (heartburn, digestive issues, headaches, joint pain). Get the tools & know-how to make healthy eating work for you. Over 200 delicious food ideas & recipes included, even how-to videos.

 

Website: www.savoryliving.com/Waters

Phone Number: 1-617-651-1221

Musculoskeletal and Joint Health with Hinge HealthSee how Hinge Health can help you manage your muscle and joint pain, including for your back, knee, hip, neck, shoulder and pelvic area.

Phone Number: (855) 902-2777

Email: help@hingehealth.com

Website: hinge.health/waters

Waters Wellness Now Well-being ProgramCheck out all of your Personify Health wellness rewards.

Phone Number: (888) 671-9395

Email: support@personifyhealth.com

Website: WatersWellnessNow.com

Download the Personify Health mobile App

 

 

Jump to this related Content

  • Medical Plans: Click to see the details for your three medical plans.
  • Health Savings Account: Learn more about how Waters can set money aside and also how you can contribute your own pretax money in an HSA to pay qualified medical expenses throughout the year.
  • Health Reimbursement Account: Learn more about how Waters can set aside money to help you pay your eligible health expenses.
  • General Purpose Health FSA: Set money aside to help pay your out-of-pocket medical, prescription, dental, and vision costs.
  • Limited Purpose Health FSA: A more limited version of the FSA, that let’s you set money aside to help pay your out-of-pocket dental and vision costs. (NOT medical or prescription costs, though.)
  • Dependent Care FSA: A tax-free way to pay for daycare expenses.

 

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