Contacts, Links, Tools & Other Resources
Call Center
| Call Center | Talk one-on-one with a representative who can help answer any of your benefits questions. Available M-F 8am-8:30pm ET. | 1-800-835-5095 |
Links/Tools
| Waters Benefits | Access all your personal Waters benefits information here and make elections changes. | NetBenefits.com |
| Your Medical Claim History | Review which medical services and prescription drugs you used last year (as well as how much they had cost), and use this information to project what you'll need next year. | www.aetna.com |
Contacts & Apps
| Aetna | Access your Aetna Medical and Prescription Drug Plan information, including:
| App Install Aetna Health on your mobile device through the App Store (for iPhones and iPads), or Google Play (for Android). Website: aetna.com Phone Number: 1-855-643-6143 Policy Number: 870100-010-00001 |
| Garner Concierge with Garner Health | Garner is a doctor search tool you can use to find the best doctors in your area; you’ll be reimbursed for eligible out-of-pocket costs when you visit them. | Phone Number: (866) 761-9586 Email: concierge@getgarner.com Website: www.getgarner.com Download the Garner Health mobile App |
| Delta Dental | Access these details for your dental plan:
| App Install Delta Dental on your mobile device through the App Store (for iPhones and iPads), or Google Play (for Android). Website: www.deltadentalma.com Phone Number: 1-800-872-0500, or 1-617-886-1234 Policy Number: 0078578 |
| EyeMed Vision | Access these details for your vision plan:
| App Install EyeMed on your mobile device through the App Store (for iPhones and iPads), or Google Play (for Android). Website: www.eyemed.com Phone Number: 1-866-804-0982 Policy Number: 9926031 |
Fidelity NetBenefits
(401(k), HSA, Equity, FSPP, FSA, RHCP, Charitable Giving) | Review details about your 401(k), stock/equity, FSA, RHCP and other personal Fidelity accounts, and even your HSA account - covering such information as:
| App Install Fidelity NetBenefits on your mobile device through the App Store (for iPhones and iPads), or Google Play (for Android). Website: www.NetBenefits.com Phone Number: 1-800-835-5095 Policy Number: Waters Corp, participant’s personal identifiers |
| Life/AD&D | Prudential | Website: www.prudential.com/mybenefits Phone Number: 1-800-524-0542 Policy Number: Policy # 71319 |
Disability (STD/LTD) | Prudential | Website: www.prudential.com/mybenefits Phone Number: 1-800-842-1718 Policy Number: Policy # 71319 |
| Voluntary Accident, Critical Illness and Hospital Indemnity | Prudential | Website: www.prudential.com/mybenefits Phone Number: 1-844-455-1002 Policy Number: Policy # 71319 |
| Resources for Living (Aetna EAP) | Resources for Living can help you: Boost your emotional wellness, get support with legal and financial issues, and find resources for emergencies and basic needs. | Website: resourcesforliving.com Username: Waters Phone Number: 1-888-238-6232, TTY 711 |
| Medical Second Opinion | 2nd.MD, a leading virtual care service getting you the right expert care when you need it most. You can use when you or your eligible dependents are unsure about a diagnosis or need help choosing treatment, have medical questions or concerns and want a leading expert’s advice, need help finding a local expert who specializes in treating your condition, or have been admitted to the hospital and want expert guidance. | Website: www.2nd.md/aetna Phone Number: 1-866-410-8649 Policy Number: Waters Corp, participant’s personal identifiers |
| Waters Wellness Now Well-being Program | Check out the Personify Health wellness platform. From sleep tracking to mental health tools, Personify Health is your go-to for personalized support and wellbeing resources. | Phone Number: (888) 671-9395 Email: support@personifyhealth.com Website: WatersWellnessNow.com Download the Personify Health mobile App |
| Legal Plan with MetLife | Met Life’s MetLaw Legal Plan
| Website: www.MetLife.com/mybenefits The password to search for the attorney network in the MetLaw program, use password MetLaw (not case sensitive) Phone Number: 1-800-GET-MET8 (1-800-438-6388) Policy Number: Waters Corp, participant’s personal identifiers |
| Personal Property Insurance (Auto/Home) | BenefitHub | Website: https://waters.benefithub.com Create an account starting with Waters Referral Code MYZ3S2. Phone Number: 1-866-664-4621 Email: customcare@benefithub.com |
| Pet Insurance |
BenefitHub
| Website: https://waters.benefithub.com Create an account starting with Waters Referral Code MYZ3S2. Phone Number: 1-866-664-4621 Email: customcare@benefithub.com |
| ID Theft Protection Voluntary Products with Allstate | Identity Theft Protection with Allstate
| Website: www.myaip.com Phone Number: 1-800-789-2720 Policy Number: Waters Corp, participant’s personal identifiers |
Livongo - a Teledoc company Diabetes and/or Hypertension Management | A diabetes and/or hypertension management program with expert coaching and resources, available at no additional cost to you, if you enroll in any of Waters medical plans. | App Install Livongo on your mobile device through the App Store (for iPhones and iPads), or Google Play (for Android). Website: Go.Livongo.com/WATERS/register Phone Number: 800-945-4355 |
Weight Management Program with Form Health (Starting 1/1/2026) | Form Health is a free, virtual medical weight management program that provides personalized care for obesity. Weight management plans may include FDA-approved weight loss medications, if appropriate, as well as recommendations for mindset shifts, nutrition, and physical activity. | Phone Number: (617) 648-8137 Website: www.formhealth.co |
| Musculoskeletal and Joint Health with Hinge Health | See how Hinge Health can help you manage your muscle and joint pain, including for your back, knee, hip, neck, shoulder and pelvic area. | Phone Number: (855) 902-2777 Email: help@hingehealth.com Website: hinge.health/waters |
| Genetic Testing | Complimentary access to Color Genomic’s confidential health service to help you personalize your health with genetic insights. | Phone Number: (844) 352-6567 Website: www.color.com/waters |
| Care.com for Backup Day Care and Caregiver Support | Assistance finding and paying for emergency backup day care at a facility center or in-home for your child, parent, or even your pet! This service also includes access to a vetted network for ongoing every day caregivers, plus discounts for many network facility based day care centers. | Website: waters.care.com |
Business Travel Assistance & Accident Coverage
| International SOS – Travel Assistance or Medical Emergency
| App Install International SOS on your mobile device through the App Store (for iPhones and iPads), or Google Play (for Android). Website: internationalsos.com/members Phone Number: 215-942-8226 Policy Number: International SOS Policy# 11BTTA774539. The Business Travel Accident policy with Chubb is policy # 9906-31-65 |
| Discounts, Rewards and Perks with BenefitHub | BenefitHub | Website: https://waters.benefithub.com Create an account starting with Waters Referral Code MYZ3S2. Phone Number: 1-866-664-4621 Email: customcare@benefithub.com |
| Early Symptom Intervention Program | ESI Work station evaluations, ergonomics, physical therapy, and more.
| Email: WatersErgo@onsitetherapysolutions.com Phone Number: 508-482-2315
Flyer: Physical Therapy and Early Symptom Intervention Program |